Reisvoorwaarden Expedition For Trucks
REISVOORWAARDEN EXPEDITION FOR TRUCKS
Expedition For Trucks is part of Expedition Far East BV. These rules and requirements are applicable to Expedition For Trucks group journeys ‘educational or individual guided adventurous overland journey’ for participants who travel with a campervan, overland-vehicle or 4×4 overland-vehicle.
2. GENERAL TERMS AND CONDITIONS EXPEDITION FOR TRUCKS GROUP JOURNEYS
2.1 Participants are expected to be able to accomplish the planned journey based upon their physical and psychological condition. Barring unforeseen circumstances, participants are also expected to participate in the entire journey; registration for a part of the journey is therefore not possible.
2.2 Participants with a physical or mental disability or chronicle disease must be aware that participation will not constitute a burden to the group. Registration is always done in agreement with Expedition For Trucks. It is recommended to take along personal medical information written in a language customary in the countries that will be visited, so it can be usable. Translations are often time consuming, therefore take into account the departure date. An international medical passport with personal data can be requested from general practitioner or pharmacy. The participant remains responsible for the consequences of a decision to participate in a group journey.
No refund is provided on the travel sum for activities and/or accommodation on which not has been participated.
If participants follow a special diet, they should indicate this, when they register. The tour guidance cannot be held responsible for the correct following of the dietary restrictions by external suppliers (e.g. restaurants).
2.3 Participants have to convince themselves that registration on a journey is also suitable for their campervan, overland-vehicle or 4×4 overland-vehicle. Restrictions on participation of certain vehicles are mentioned separately for each journey. This is due to some limited possibilities for certain vehicles at the specific journey.
2.4 Those persons who voluntarily choose to drive another route or stay at another overnight place, then indicated by the tour guidance thereby leave the journey. The responsibility and liability of the tour leader and organizer of the trip will be cancelled during this time. It is the responsibility of the traveler him- or herself to join the group again in time. If the traveler does not join the group again at the time agreed in advance with the tour guidance, this is his or her own responsibility and there cannot be given a refund of the travel sum. Also in case of breakdown, accident or illness at that time, there cannot be any claim or entitle The latter also applies if a participant refuses to take part in briefings, which are appointed by the tour guide in terms of location and time.ment be done at the tour guidance and he or she is therefore left wholly to him- or herself.
2.5 In case of delays in payment or the payment is not met by the participant, the participant can be removed of the participant list. In this case, cancellation fees in accordance with the regulations of Article 10, will be charged.
2.6 By default of payment obligations, Expedition For Trucks will enable a debt collection agency after two reminders has been send. The costs resulting from this shall be borne by the negligent party.
3.1 The applicant is jointly and severally liable for all obligations arising from the registration. All communication and payments between the participant (s) and Expedition For Trucks are exclusively conducted through the applicant.
3.2 During the preparation period, the information (in writing) will be provided by Expedition For Trucks. When prior to departure it is no longer possible, given the remaining time, the tour guidance will take this over. This requires that the phone number of the participant in the journey is known to the organization. Expedition For Trucks will pursue after the realization of the agreement as soon as possible, but no later than during the preparation and participant day(s) for the relevant journey, to inform the traveler about matched general information on the nationality of the participant passports, visas and any formalities about health information or on the campervan, overland-vehicle or 4×4 overland-vehicle.
3.3 The agreement is concluded by acceptance of the traveler of the offer of the tour operator. Acceptance can either directly or through the services of third parties. After conclusion of the contract, the traveler will receive a written confirmation or by email, as soon as possible, possibly in the form of an invoice.
3.4 The participant(s) provide Expedition For Trucks at latest at the registration, all information about himself and his notified participants that may be of interest for booking the different parts and for the implementation of the journey. Among these data are also included details regarding the physical and mental condition of the notified participants by him. All this in accordance with the questionnaire on the application form signed by the traveler(s). Regarding under-age participants on a journey of Expedition For Trucks, the applicant must show that, in the case it is not him or herself, that parents / guardians / carers of the relevant minors gave their consent to participate in the group. The registration has to include a copy of the passport(s) of all participant(s).
3.5 The participant(s) must at departure, be in the possession of the required documents for the concerning destination, such as a valid passport, if necessary a 2nd passport, all visa(s) which are applicable, proof of vaccinations, national and international driving license, national and international registration certificate, green card with the entries of all countries to travel in and a statement from your insurance company that your travel vehicle is insured in all the countries you will visit on this journey. Given the importance of this, the general information provided by Expedition For Trucks must be checked by the traveler, with the relevant institutions and bodies on applicability, completeness and actuality.
3.6 If the participant(s) is not able to undertake the journey or not able to undertake the journey entirely, due to the absence of any (valid) document or expressly indicated information by Expedition For Trucks, needed for the journey, such as the necessary information of the vehicle(s) at some border crossings, this and all resulting consequences or costs thereof will be for the traveler, unless the tour operator has assured to provide that document for the traveler and the absence of which can be allocated on the tour operator or the tour operator has failed in its obligation to provide the information.
4. NUMBER OF PARTICIPANTS
The minimum and maximum number of teams/participants is determined at each journey separately. Registrations above the maximum are noted as a reserve and are without prejudice. The applicant will be informed as soon as possible. Expedition For Trucks reserves the right to accept 2 overbooking per journey. This number is normally equal to the average cancellation percentage. In the unlikely event that one or more teams participate, and this becomes clear at the starting point of a journey for participants of a trip, there is no reason to cancel or refund the travel sum or part of it. If the minimum number of participants has not been reached 3 months before the start, Expedition For Trucks reserves the right to cancel the journey and the deposit will be returned.
Basically pets are allowed to travel on journeys, only after consultation with Expedition For Trucks. However, there are a number of journeys, where this is not possible because of the destination, climate and/or the nature of the program. All additional costs for the pet, will be borne by the participant/owner. This will as far as know in advance, be charged as a surcharge. Costs incurred during the trip must be paid on the spot by the participant/owner. At all times counts the limitation that pets cannot accompany on excursions and meals together. Dogs must be kept on the leash at all the overnight places. The care of the pet is the responsibility of the participant. In nuisance, the participant will be called to account by the tour leader at all times and obey the request. If the nuisance has giving rise to adjustments, they do act under the terms of Article 9.4.
6. TRAVEL SUM
6.1 The published rates are per person based on participation of 2 persons per campervan, overland-vehicle or 4×4 overland-vehicle unless otherwise indicated. This includes the services and facilities as mentioned in the publications.
6.2 The published travel sum is based on prices, exchange rates, levies and taxes, as they were known at the travel agency at the time of publication.
6.3 Expedition For Trucks is authorized, after the conclusion of the agreement, but no later than 14 days prior to departure of the trip, to do price increases in case there are circumstances that increase the cost of the journey. If Expedition For Trucks is forced to increase the cost of a journey, the participant has the right to cancel if the increase exceeds 5% of the journey price. In that case, the participant has the right to cancel the trip without any costs. In this case cancellation must be made within three working days after receipt of the notification of the increase, the refund of the monies will then be paid. However, when it comes to air-plane tickets, boat fees, fuel surcharges and (air) port taxes, this rule does not apply. Prices of these, as mentioned in publication, are an indication. Cancellation following the announcement of the final costs will therefore be treated following conditions of Article 10 of these terms.
6.4 If a participant, during a trip, voluntarily refrains from further participation and / or does not want to travel to the end point of a trip, or, for example, voluntarily renounces the pre-booked ferry crossing, there will never be a refund or compensation for the non-participated days or ferry costs. Should there be unexpected extra costs for Expedition For Trucks by the above mentioned, then these additional costs will be charged to this participant
7.1 At the conclusion of the contract, a down payment of 15% of the total agreed price must to be paid. After receiving the down payment, the booking is final. The remaining amount, 85% plus (if any) not included in the fare surcharges and fees, must be paid 3 months before the departure date. In the event of late payment, the traveler is in default.
7.2 At registration within 3 months prior to the day of departure, the entire amount must be paid immediately.
8. TECHNICAL CONDITION TRAVEL VEHICLE & PERSONAL AMENITIES
8.1 The participants are expected to take care of in a perfect (technical) condition of their travel vehicle and that it meets the legal requirements of the countries through which they travel.
8.2 Expedition For Trucks will organize that during the preparation and participant day(s) the travel vehicle of each team will be inspected by an expert/qualified professional. The owner of the vehicle will travel in accordance with the recommendations of Expedition For Trucks or the expert inspector and if necessary adjust the travel vehicle for participation in the journey.
8.3 The travel vehicles must be equipped in such way that they can travel and stay without power connection for a few days. A fridge, shower and basic sanitation facilities must be present.
8.4 It is strongly recommended to give the vehicle a large service check-up at the dealer or garage, well before the departure.
9. RELATIONSHIP TO THE JOURNEY GUIDANCE AND THE OTHER PARTICIPANTS
9.1 Participants are expected to have mutual respect for each other, leave everyone in own values, have a good adaptability and a flexible attitude to make the adventurous journey succeed.
9.2 The tour leader on Expedition For Trucks journeys is usually formed by one or two travel companions. The tour leader is appointed by Expedition For Trucks and he/she with his/her partner, who has/have taken it upon them to organize and/or lead the journey. Hereby is the cooperation of all participants required. The tour leader is competent, if necessary in consultation with the management of Expedition For trucks, in case of problems, to take his/her essential measures on the spot for the course of the journey and the importance of the participants.
9.3 If the implementation of a journey rises to a complaint, the participating traveler must notify the tour guidance as soon as possible at the spot, so that the tour leader can take appropriate actions for a good solution. If the complaint is not satisfactorily resolved, a -on the spot- report of the complaint has to be made, which must be signed by the participant and tour guidance. This report of the complaint has to be submitted, within a month after the end of the journey or service to Expedition For Trucks, Steenstraat 122a, 5831 JJ in Boxmeer, Netherlands. If -on the spot- no report of the complaint is made, the complaint is deemed to have been resolved satisfactorily. In such cases, any liability of Expedition For Trucks excluded.
9.4 If the behavior of a participant gives rise to one or more complaint(s), the tour guidance will discuss the complaint with the participant. If a complaint is not satisfactorily resolved, a report of the complaint has to be drawn up, which should be signed by the complaining participant(s) and the tour guidance. If the misconduct(s) of the participant is so severe, that the other participants in the tour or the tour leader(s) believe that further participation in the journey of the member is undesirable or that participant causes such nuisance or inconvenience, that thereby the implementation of the travel is greatly hindered, or will compromise the members of the group or organization, he/she can be excluded by the tour leader from further participation in the journey. In such a case, the removed participant from the journey is not entitled to any compensation or partial refund of the fare. If and insofar as the effects of annoyance and nuisance can be attributed to the traveler all the resulting costs will be for his/her account. The drawn-up report of the complaint must be submitted to Expedition For Trucks, Steenstraat 122a, 5831JJ in Boxmeer, Netherlands, within one month after the end the journey.
9.5 The traveler is obliged to follow all instructions of Expedition For Trucks or the tour guidance for promoting a good journey. The traveler is liable for damage caused by non-compliance with this obligation
10. CANCELLATION OF THE JOURNEY THROUGH TENDERER
Cancellation of the travel agreement by the tenderer should be in writing. As the cancellation date applies the date of receipt of the letter or email. If the tenderer cancels the trip, the following amounts shall be charged:
10.a up to 270 days before departure date 15% of the travel sum, plus third parties costs not possible to undo, for example the costs of visa, tickets, insurance etc.
10.b from 269 to 180 days before departure date 40% of the travel sum, plus third parties costs not possible to undo, for example the costs of visa, tickets, insurance etc.
10.c from 179 to 120 days before departure date 70% of the travel sum, plus third parties costs not possible to undo, for example the costs of visa, tickets, insurance etc.
10.d from 119 to 15 days before departure date 90% of the travel sum, plus third parties costs not possible to undo, for example the costs of visa, tickets, insurance etc.
10.e from the 14th day before departure date 100% of the travel sum, plus third parties costs not possible to undo, for example the costs of visa, tickets, insurance etc.
11. PROGRAM MODIFICATION OR CANCELLATION OF THE JOURNEY BY EXPEDITION FOR TRUCKS
11.1 Expedition For Trucks has the right to cancel the agreement due to significant circumstances. Significant circumstances mean circumstances of such a nature that further connectedness of the tour operator to the agreement cannot be expected reasonably.
11.2 Unforeseen local conditions and the adventurous nature of the journeys offered by Expedition For Trucks, may mean that before or during the journey there have changes to be made or adjustments in the travel program. This may also be the case in situations of force majeure such as political circumstances, but which in any case include a negative travel advice by the Ministry of foreign affairs, war, political unrest or turmoil, scarcity, disease, natural disasters, weather conditions, diversions, roadblocks, strikes etc. The tour guidance will ensure that the original character of the journey will be preserved as much as possible.
11.3 If the changes before the start of the journey are known, the traveler will be informed. During the journey, a change will be announced by the tour leader to the participants.
11.4 If by significant circumstances or unforeseen local conditions as described before, for (a (irreplaceable) part of) the destination of the journey, the failure of the tour guidance, or a shortage of participants, a trip cannot continue, the amount already paid by the tenderer for the journey will be refunded to him/her.
Information on vaccinations provided by Expedition For Trucks, should always be checked by the traveler at the appropriate authorities and institutions. It is not possible to derive any rights from the information provided by Expedition For Trucks. Assuming that no traveler, who participates in a group of Expedition For Trucks want to be of unnecessary risk for him/herself or any companion travelers, Expedition For Trucks relies on the fact, that everyone who participates in a group of Expedition For Trucks will follow up the advices and recommendations of the relevant agencies and institutions, who are experts in this matter, and the traveler will administer all the recommended vaccinations and immunizations.
The traveler is obliged to take insurance. This is to enable Expedition For Trucks to provide the distressed traveler all necessary and required assistance.
The minimum necessary:
● Vehicle liability insurance
● Travel insurance with coverage in the countries where will be travelled through, including a S.O.S. alarm
● Health Insurance
● Coverage in your insurance for breakdown assistance, replacement vehicle if possible and repatriation abroad
Cancellation insurance is strongly recommended. This has to be arranged within 7 days after the final booking.
If during the journey or later appears that the participant has failed to fulfil its obligations under this article then Expedition For Trucks is in no way liable for any damage that the participant due to the fact that he has insured himself insufficiently.
14.1 Expedition For Trucks is responsible for the proper execution of the journey according to the travel agreement. In this assessment, also taking into account the adventurous nature of the journey, local conditions, customs, usages and limitations of the destination and the nature of the journey can cause.
14.2 Expedition For Trucks is not liable for damage resulting from:
14.2a Shortcomings in the realization of the travel agreement under circumstances attributable to the traveler, which include damages that result from the mental and physically health condition of the traveler or the condition of the travel vehicle.
14.2b Influence and actions of third parties not involved in the agreement.
14.2c Circumstances which are not due to the fault of Expedition For Trucks and/or under the law of the prevailing standards in society cannot be allocated for reasonably to Expedition For Trucks.
14.2d The shortcoming in the performance due to an event which Expedition For Trucks, the tour leader or the person who helps in the implementation of the trip, with all due care could not foresee or forestall.
14.2e The shortcoming in the performance due to force majeure referred to in paragraph 14.3 of this article.
14.2f Force majeure situations such as natural disasters, wars, political turmoil, strikes, changes of travel schedules.
14.2g Theft, loss, damage to property.
14.2h Disease of the traveler.
14.2i Mistakes made by airlines.
14.3 Force majeure means unusual and unforeseeable circumstances beyond the control of the person who pleads it and of which the consequences despite precautions could not be avoided.
14.4 Expedition For Trucks accepts no liability for damage for which travel and/or cancellation insurance offers coverage.
14.5 In case Expedition For Trucks can be held responsible for loss of travel enjoyment, or for any damage suffered by the traveler in the exercise of his profession or business, the compensation shall never exceed a maximum of one times the total amount of the cost of the journey minus the cost incurred. Excludes liability for damage sustained in force majeure situations (see also Article 14.3) and other not Expedition For Trucks attributable to causes, such as damage due to bad or disappointing condition of roads, other expectations than what is offered, not being able to find sights, whether or not included in the road book, or not taking your own travel guides, not being able to find the named waypoints in accordance with the road book, using navigation systems or not having sufficient knowledge of its operation and signage, quality or condition of signs, of camping, camper and/or overnight places, the associated facilities, or lack thereof, including those.
14.6 The liability of Expedition For Trucks for damage other than that caused by death or injury of the traveler(s) is in all cases limited to one times the sum of the costs of the journey.
15. OWN RISK OF THE PARTICIPANT
15.1 Participants in our journeys take part in the traffic, drive and act entirely at their own risk! The participant shall in no way put the organization of the journey liable for any damages resulting from possible accidents in which the participant becomes involved during the journey.
15.2 A participant in our journeys is in sufficient physical and mental condition to make the journey and the organization of this journey is not liable for damage or accidents resulting from inadequate physical or mental health.
15.3 By participating in a journey of Expedition For Trucks, each participant, without written request prior to the start of a journey, automatically agrees that Expedition For Trucks and/or its direct client, all photographic and film material that Expedition For Trucks and/or his direct client during a journey collect, be free of all rights of the participant(s) and may be used unhindered for publication in any form whatsoever. If journalists, reporters and/or film crews of third parties join a trip for a number of days, they will ask prior to the journalistic work and/or film recordings, if there are participants who do not want to be filmed or interviewed.
16. FINAL PROVISION
16.1 Each tenderer declares, at registration of a journey, to agree to these regulations and to the conditions and terms of Expedition For Trucks. If a tenderer does not agree with these regulations, he must notify Expedition For Trucks in writing within two weeks of receipt of the registration form. The registration will be cancelled at that time. There will be no cancellation fees.
16.2 For visible errors and mistakes in the publications Expedition For Trucks is not accountable.
17. TOUR OPERATOR / TRAVEL AGENCY
Expedition For Trucks
NL 5831 JJ Boxmeer
NL +31 651 097 032